Product sample policy

As Euro Bags Ltd are supplying promotional bags, we receive much more sample requests than other businesses. We understand that a sample helps the decision making process, therefore we are happy to make and send samples. While we exempt sample fees in most cases, we can not let slip the courier fees. To streamline and standardise the process, we outline our product sample policy below.

Pre-existing samples

A pre-existing sample can be a piece of sample material, a fabric colour swatch, or a product picked up from our exhibition room or website gallery. Pre-existing samples do not incur origination, and we supply them for free.

Pre-production samples

A pre-production sample can be a product prototype make to your design, or a matching sample emblazoned/branded with your artwork before mass production. When origination is incurred, we have to charge you, but at the cost price. We will reimburse you for the origination when you finalise an order over a certain amount.

Production samples

A production sample is a quality assurance sample randomly picked during or after production. You can come in person or we are happy to conduct a random sampling for you on site or at forwarders' warehouse. Again production samples are free of charge.

Sample is free, but you are responsible for courier fees

If you require any of these samples being sent to you, please allow us to use your courier account. Or you can pay £30 (GBP) for our courier service for a package weight under 0.5kg. We will choose from DHL, TNT, or FEDEX, whichever fits the best in your area. For a sample package weight might be over 0.5kg, please contact us before making payment.